Frequently Asked Questions

Please refer to the FAQ categories or use the 'contact us' form if the question you want answering isn't covered!

CATEGORY

AdmireMe is a platform for VIPs to share their most intimate and secret content.

You pay a monthly subscription to a VIP's account which will provide you with access to their exclusive posts.

It’s perfect for anyone who wants to see that little bit extra!

You can use the search feature on the AdmireMe homepage to browse content types and categories. To subscribe to a particular VIP, you will need to click 'follow' and input your payment details correctly, before confirming the sale.

If you have not yet created an account with us, you will need to do so before purchasing a subscription.

When you subscribe to a VIP, you adhere to a recurring monthly payment.

However, a subscription can be cancelled at any time.

If you cancel a subscription partway through the month, you will still have access to the VIP's profile until your subscription naturally expires.

Our payment provider accepts the following cards:

Visa
American Express
MasterCard
Maestro.

Unfortunately, it does not accept pre-paid gift cards, and PayPal do not accept payments of this nature.

The VIP can only see your:
-Username and display name (which can be anything you wish)
-Your location (should you choose to set one)
-Your profile image

Your subscriptions will automatically renew each month unless you cancel them.

If you wish to re-follow a VIP whose subscription was cancelled in the past, click 'following' and 'renew'.

From a mobile device or computer, tap the profile icon at the top right-hand side of the screen:

Following > Cancel follow

If you cancel a subscription partway through the month, you will still have access until the end of the period you've paid for.

There are a number of reasons as to why a payment card may be declined on our system. If you email [email protected], we can assist you in finding out why and hopefully resolve the issue.

Please contact [email protected] from the associated email address in which you signed up to AdmireMe.

We will then be able to assist you in making changes to your account, once a couple of security steps have been followed.

For security purposes, AdmireMe has implemented the use of 3D secure on additional purchases such as tips, premium post, and PPV messages.

3D Secure protects a buyer's credit card against unauthorised use when shopping online. This simple service enables buyers to validate transactions you make over the internet by requesting a personal code (usually sent to your mobile phone or email address as a one time PIN). It helps protect against fraudulent use by unauthorised individuals.

To unsubscribe from our mailing list, click the profile icon at the top right-hand side of your screen > settings > email notifications > remove selected tick boxes.

All transactions are subject to auto-renewal unless cancelled otherwise.

You can cancel a subscription at any time by clicking the profile icon at the top right of your screen > following > cancel follow > select a reason > cancel follow.

If you cancel midway through the month, you will still have access until the end of the period that you have paid for.

You can either temporarily deactivate or permanently close your account.

To temporarily deactivate, meaning that you can log in at any time and automatically reinstate your account, please use the following steps:
- Profile icon at the top, right-hand side > settings > close account > deactivate account.

To remove your account completely, you will no longer be able to log in. Please use the following steps:
- Profile icon at the top, right-hand side > settings > close account > delete account.

If you are experiencing issues logging in and are not receiving a password reset email (this may have been sent to your junk/spam inbox), please contact [email protected]

One of our team will assist you in gaining access to your account and resetting your password.